Contact Information
If you have any questions or need assistance, please feel free to contact us:
Email: hostelkobarid@gmail.com
Phone: +386 68 625 935
Address: Hostel Kobarid, Gregorčičeva ulica 23, 5222 Kobarid, Slovenia
Support Hours
Our customer support team is available during the following hours:
Monday – Sunday: 09:00 – 21:00 (CET)
Frequently Asked Questions (FAQ)
Booking & Cancellation
What are your cancellation and refund policies?
Individual Bookings- Payment is charged 5 days before arrival, when the free cancellation period ends.
- If the booking is made less than 5 days before arrival, the full amount is charged immediately.
- Free cancellation is available up to 5 days before arrival.
- If cancellation occurs between 5 days and the day of arrival, 100% of the total amount is non-refundable.
- No refund will be issued in case of no-show.
- Tourist tax is subject to refund.
- A 50% deposit is due 14 days before arrival (or if booking is made 14–7 days before arrival).
- The remaining 50% is due 7 days before arrival.
- For bookings made less than 7 days before arrival, 100% of the total amount is charged immediately.
- Free cancellation is available up to 14 days before arrival.
- If cancellation occurs between 14 and 7 days before arrival, 50% of the total amount is non-refundable.
- If cancellation is made less than 7 days before arrival, 100% of the total amount is non-refundable.
- The same rules apply if the number of guests changes.
- No refund will be provided in case of no-show.
- Tourist tax is subject to refund.
What payment methods do you accept?
We accept major credit/debit cards, bank transfers, and cash upon check-in.
Can I request a bottom bunk?
We will try to accommodate your request, but we cannot guarantee it.
Check-in & Stay
What are the check-in and check-out times?
Check-in: 16:00 – 21:30
Check-out: by 10:00
Can I check in earlier?
Check-in is from 16:00. If you arrive earlier, you can store your luggage and explore Kobarid.
Can I check out later?
No, check-out is by 10:00. However, you can store your luggage and pick it up later.
Are there quiet hours at the hostel?
Yes, quiet hours are from 22:00 to 08:00.
Can I stay with children?
Our hostel is not designed for family stays. We accept guests aged 12 and older, provided they are comfortable with shared bathrooms and dormitory beds.
Facilities and Services
Do you have a bike storage area?
Yes, we have an indoor storage area for bicycles.
Is there a parking space for motorcycles?
Yes, motorcycles can be parked for free in front of the hostel facade.
Do I need to bring my own bed linen and towel?
No, we provide bed linen and a small towel (50×100 cm).
Do I need to bring a padlock for the locker?
No, we provide an RFID card for access. The locker is located under the bed.
Do you have a TV?
Yes, the hostel has a TV with YouTube and Netflix access.
Is smoking allowed?
Smoking is allowed in the garden and on the terraces.
Parking & Transport
Is there free parking?
We don’t have private parking, but free parking is available nearby:
Where can I check the bus schedule?
You can find the bus schedule on Nomago’s website.
Can I arrive by train?
The nearest train station is Most na Soči (25 km). From there, you can take a bus. From there, you can take a bus to Kobarid (or to Tolmin and then transfer to Kobarid). Schedule for trains can be seen on Slovenian Railway.
Is there taxi service in Kobarid?
Yes, taxis are available. You can find contacts on Google.
Local Attractions
What can I see in Kobarid?
Kobarid offers:
- The Kobarid Historical Trail, which takes you through Kozjak Waterfall and the Napoleon Bridge.
- The Soča River, known for its emerald waters, perfect for kayaking, rafting, and fly fishing.
- Kobarid Museum – dedicated to WWI history.
- The Tolmin Gorges, a breathtaking natural attraction just a short drive away.
- Paragliding – guests of Hostel Kobarid enjoy an exclusive discount on tandem flights.
- Numerous hiking trails, including routes to Kobariški Stol, Kolovrat, Matajur, and trails in Triglav National Park such as Mt. Krn (2244m), all offering spectacular views of the Soča Valley.
- Biking trails suitable for all levels of riders.
- Nadiža River – a great swimming spot in summer.
- More info: Tourist Office website.
Feedback
How can I leave a review or file a complaint?
Your opinion matters to us! If you have any concerns or complaints, please email usat hostelkobarid@gmail.com and we’ll do our best to assist you.
If you enjoyed your stay and would like to share your experience with others, feel free to leave a review on Google Maps.
For more details, please refer to our Terms of Service.